WORK PACKAGE 01  - Smart Infrastructure

The objective of this work package is to provide the infrastructure for the coordinated development of RESCUER platform as well as for having it running appropriately. In order to achieve coordinated development, this work package includes the analysis of typical emergency situations in order to define uses cases and requirements for the RESCUER platform (Task 1.1), the definition of the functional design and architecture of the overall system (Task 1.2), as well as the definition of a variation management strategy to specify how each task should deal with the specific sources of variation in its scope (Task 1.4). With regard to run appropriately,
this work package covers the development of a communication infrastructure (Task 1.3), which includes an alternative communication infrastructure to keep the flow of information even when the traditional communication infrastructures are unavailable or overloaded, and the development of a middleware for integrating the platform components into a demonstrator (Task 1.5) to be used and evaluated in simulated or real emergencies.

WORK PACKAGE 02 – Mobile Crowdsourcing Solution

This work package aims at developing the Mobile Crowdsourcing Solution component of the RESCUER platform. For that it is important to deeply understand how people in general, but also first responders, behave in a (crowded) emergency situation and specifically how they can interact with their mobile devices to exchange crucial information with a command centre (Task 2.1). This understanding will give the basis for the development of the functionalities as well as of the interaction concepts of the Mobile Crowdsourcing Solution. In particular, this work package will explore how to use mobile devices to gather information from the crowd in an emergency situation (Task 2.2) and to support follow-up interactions in an optimized and context sensitive way (Task
2.3). As there are a lot of aspects that require people’s attention in emergency situations, a key challenge is
the identification of appropriate interaction concepts not only to avoid user’s cognitive overload but also get people engaged in using the Mobile Crowdsourcing Solution. In addition to the conception of functionalities and interaction concepts, this work package is also concerned with the implementation of those.

WORK PACKAGE 03 – Data Analysis Solutions

This work package aims at making it possible the automatic analysis of crowdsourcing information related to emergency situations and at addressing two issues of high impact on the adoption of the RESCUER platform in practice: interoperability and security. Automatic data analysis (Task 3.2) is especially relevant for emergencies in the large-event scenario, where emergency reports from thousands of people are expected to be sent to the command centre. For that, the received data need to be fused and filtered (Task 3.1) in order to obtain an enriched data collection about the emergency situation and thereby make data analysis more robust and efficient. Data integration (Task 3.3) should support interoperability between the RESCUER platform and operational forces’ existing systems, whereas data usage control (Task 3.4) addresses the security issue, by ensuring the appropriate usage of data by authorized people.

WORK PACKAGE 04 – Emergency Response Toolkit

This work package aims at developing the Emergency Response Toolkit, whose main purpose is to support decision-making, coordination of responses, and communication with citizens in emergency and crisis situations. To fulfil this purpose, first the behaviour and decision-making hierarchy of the organisations involved in emergency situations must be understood (Task 4.1), which includes any allowed deviations. Another aspect is the use of appropriate data visualisation mechanisms (Task4.2); an intuitive, concise but resourceful dashboard as well as modern solutions for the crisis map will be developed. A (semi-)automated solution for communication with the community will also be developed to provide timely, coordinated, and accurate information about the nature and status of an emergency situation (Task 4.3). Finally, an Emergency Response Toolkit will integrate and extend those solutions and add support for coordination of operational forces (Task 4.4).

WORK PACKAGE 05 – Evalution

This work package aims at evaluating the results of WP2 (Mobile Crowdsourcing Solution), WP3 (Data Analysis Solutions), and WP4 (Emergency Response Toolkit) taking into consideration the requirements defined in
Task 1.1 (Requirements Engineering). A main issue is the need for orchestrating the evaluation of the several components in the three iterations of the project, so that the project can achieve its expected results at the end. This will be addressed in Task 5.1, where an evaluation model and a general evaluation plan will be created.
All subsequent tasks (Task 5.2, Task 5.3, and Task 5.4) will follow the same pattern: a specific evaluation plan will be defined based on the specifications of the general evaluation plan at the beginning of each iteration. In this specific evaluation plan, applicable evaluation goals will be structured according to the GQM approach in order to derive evaluation criteria. In addition, the specific evaluation plan will determine the evaluation scenario (if not done yet), the evaluation method, and the profile for recruiting participants to perform the evaluation. Evaluation reports will state the quality of the current project results and the potential for improvement in the next iteration. As the project will support emergency and crisis management in emergencies occurring in large-scale events and in industrial areas, these two underlying scenarios must be considered in the general evaluation plan and in the specific evaluation plans. Another aspect to be addressed in this work package is the need to at least simulate stressful situations in a close-to-real emergency context in order to properly evaluate the project results. This requires careful planning, which includes dealing with ethical issues and negotiating with e.g. public authorities and employees’ council.

WORK PACKAGE 06 – Dissemination & Exploitation

This work package aims at spreading the knowledge created in the project in the software engineering community, the emergency and crisis management community, as well as in the communication networks communities in order to enable Brazilian and European companies and researchers to benefit from the project results. In particular, command centres and organisational forces not involved in the project should have the opportunity to benefit from the project results. On one hand, this work package will be responsible for making industry and academia aware of the objectives and activities of this project by communicating precisely the addressed problem and the chosen solutions (Task 6.1). On the other hand, an exploitation strategy will be developed to establish how the individual project partners intend to exploit the results of the research and development activities, with the consensus and potential participation of other project partners (Task 6.2).

WORK PACKAGE 07 – Management

To ensure the scientific coordination and the administrative and financial governance of the project, this work package will monitor the achievement of the project objectives (Task 7.1) and contractual obligations (Task 7.2). This includes the definition of a working environment and the overall coordination of the project tasks in terms
of completion against project plan, progress reporting, and quality, as well as the coordination of cooperation activities (e.g., project meetings), administrative and financial management, and risk management. In addition, special attention will be given to resource management and the relations with the European Commission and the Brazilian Research Agency.